Privacy policy

Your privacy

We do not make any customer details available to anyone else – ever.

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

We will not e-mail you in the future unless you have given us your consent. If you do give us your email address we may use it to contact you for marketing purposes and to send you special offers from time to time. We will give you the chance to refuse any marketing email from us now or in the future. The type of information we will collect about you includes: your name, address, phone number, email address.

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
The personal information which we hold will be held securely in accordance with our internal security policy and the law.

What are Cookies?
Cookies are tiny text files stored on your computer when you visit certain web pages and all e-commerce sites. At Between the Sheets we use cookies to keep track of what you have in your basket, and for Priority Club Members to remember you when you return to our site.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. Data is collected by our website using a web analysis tool (e.g. Add this, Google analytics) using cookies that are (able to be) used to create pseudonyms for user profiles. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. If you have any questions/comments about privacy, you should phone 01380739234 or email contact@betweenthesheets.co.uk

To order products from Between the Sheets online you need to have cookies enabled, you can enable/disable cookies in you browser. If you don’t wish to enable cookies, you’ll still be able to browse the site and order with us offline on 01380739234.

Please note that cookies can’t harm your computer. We don’t store personally identifiable information . All of your sensitive card information you input when purchasing from Between the Sheets is handled by Sage Pay in a totally secure environment. We have no access to your card details.

PLEASE NOTE : WE DO NOT SHARE YOUR INFORMATION WITH ANYONE.

We’re giving you this information to comply with recent legislation, and to make sure we’re being honest and clear about your privacy when you are on our website. If you have any questions/comments about privacy, you should phone 01380739234 or email contact@betweenthesheets.co.uk